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Table of Contents

FAQ’s

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FAQ’s

Sizing

Each product page has a size guide button that opens a measurements chart. If you’re between sizes, we recommend sizing up for a relaxed fit. Our pieces are cut for a natural, comfortable silhouette — not fitted.

Natural handloom cotton has very little stretch. We recommend checking your measurements carefully rather than estimating by feel or your usual size in other brands.

Click “Notify me” on the product page and we’ll email you the moment it’s restocked. We restock based on demand.

Material & Fabric

All our pieces are made from natural handloom fabrics — primarily cotton. Each product page specifies the exact fabric and weight (GSM) for that piece.
 
It means the fabric is woven on a traditional loom by a skilled artisan — not produced on an industrial machine. Each metre takes real time and craft. The subtle texture variations you may notice are features of the weave, not flaws.
 
Yes. We use only Azo-free dyes — no toxic chemicals, no harsh synthetic pigments. Gentle on skin and safe for the environment.
 
Plant it in a small pot of soil, water it gently, and it will grow. It’s embedded with real plant seeds. Our way of making sure nothing from your order goes to waste.
 

Orders & Shipping

We dispatch within 1–3 business days. After dispatch, delivery typically takes 7–12 working days within India depending on your location.
 
Yes — free on all orders above ₹2,500. A flat shipping fee applies below that amount. Cash on Delivery orders have a ₹99 service fee shown at checkout.
 
In a reusable cloth bag. No plastic, no polymailer, no bubble wrap. The garment tag is seed paper — plant it.
 
 
Yes — within 12 hours of placing the order. Email hello@weararth.com immediately with your order number. After 12 hours, or once dispatched, cancellation is not possible.
 

Returns & Exchanges

We accept returns only for defective or incorrect items — not for change of mind, sizing issues, or dislike. Please check the size guide before purchasing.
 
Email hello@weararth.com within 7 days of receiving your order. Include your order number, reason, and preferred size or colour. We’ll take it from there.
 
For any damage or incorrect item claim, we need a clear unboxing video within 24 hours of delivery. This protects both of us — it ensures your claim is processed quickly and fairly.
 
We issue store credit only — valid for 6 months from the date of issue. No refunds to the original payment method.
 
 

About Arth

We’re an Indian brand — designed, sourced, and made in India. Our team is based in Mumbai, Maharashtra.
 
Fair question. Handloom fabrics from Indian artisans, Azo-free dyes, plastic-free packaging, seed paper tags. We don’t use “sustainable” as a tagline — we let the specifics speak for themselves.
 
Two friends, two years of talking about it, seven months of actually building it — with no investors and just our own savings. Read the full story on our About page.
 
 
Email hello@weararth.com — we reply within 1–2 business days. Monday to Saturday, 11 AM to 7 PM IST.